Cookie Information

Cookie Policy

Last updated: January 16, 2026

What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website or use our services. They help us recognize your device, remember your preferences, and provide you with a better, more personalized experience.

This Cookie Policy explains how PAYPUGS CARDS SERVICES LTD ("Neto Payment", "we", "us", or "our") uses cookies and similar tracking technologies on our platform. By using our services, you consent to the use of cookies as described in this policy.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for our website to function properly. They enable core functionality such as security, authentication, and session management. You cannot opt out of these cookies as they are essential for the service.

  • Authentication cookies: Keep you logged in to your account
  • Security cookies: Protect against fraud and enhance security
  • Session cookies: Maintain your session state during your visit
  • Load balancing cookies: Distribute traffic across servers

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our platform by collecting and reporting information anonymously. This helps us improve our services and user experience.

  • Google Analytics: Tracks website usage and generates statistical reports
  • Performance monitoring: Measures page load times and performance
  • Error tracking: Identifies and logs technical errors
  • User behavior analytics: Analyzes navigation patterns and feature usage

Functional Cookies

These cookies enable enhanced functionality and personalization, such as language preferences, currency settings, and customized content display.

  • Preference cookies: Remember your language and region settings
  • Display cookies: Store your theme preferences (light/dark mode)
  • Currency cookies: Remember your preferred currency
  • Feature cookies: Enable optional features you've activated

Marketing and Advertising Cookies

With your consent, these cookies are used to deliver relevant advertisements and track campaign effectiveness. They may be set by us or third-party advertising partners.

  • Advertising cookies: Show you targeted advertisements
  • Retargeting cookies: Display relevant ads on other websites
  • Social media cookies: Enable social sharing and track social engagement
  • Campaign tracking: Measure advertising campaign performance

Third-Party Cookies

We work with trusted third-party service providers who may also set cookies on your device. These include:

Analytics Providers

  • • Google Analytics
  • • Mixpanel
  • • Amplitude

Advertising Partners

  • • Google Ads
  • • Facebook Pixel
  • • LinkedIn Insight

Customer Support

  • • Intercom
  • • Zendesk
  • • LiveChat

Security Services

  • • reCAPTCHA
  • • Cloudflare
  • • Fraud detection tools

How Long Do Cookies Last?

Cookies have different lifespans:

Session Cookies

Temporary cookies that expire when you close your browser. Used for essential functions like maintaining your login session.

Persistent Cookies

Remain on your device for a set period (from days to years) or until you delete them. Used to remember your preferences and provide a personalized experience.

Managing Your Cookie Preferences

Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner where you can accept or customize your cookie preferences. You can change these preferences at any time through our cookie settings.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • View which cookies are stored and delete them individually
  • Block third-party cookies
  • Block all cookies
  • Delete all cookies when closing your browser
  • Set exceptions for specific websites

Browser-specific instructions:

Chrome

Settings → Privacy and security → Cookies

Firefox

Options → Privacy & Security → Cookies

Safari

Preferences → Privacy → Cookies

Edge

Settings → Privacy → Cookies

Opt-Out Tools

You can opt out of targeted advertising through these industry tools:

Impact of Disabling Cookies

If you disable or reject cookies, please note that:

  • Some parts of our website may not function properly
  • You may need to manually adjust preferences each visit
  • You may be unable to use certain features or complete transactions
  • Your experience may be less personalized
  • You may still see advertisements, but they will be less relevant

Do Not Track Signals

Some browsers have a "Do Not Track" (DNT) feature that signals websites that you don't want to be tracked. Currently, there is no universal standard for how DNT signals should be interpreted. We do not currently respond to DNT signals, but you can use the cookie management options described above to control tracking.

Mobile Devices

If you access our services through a mobile device, you can control tracking through your device settings. Both iOS and Android provide options to limit ad tracking and reset your advertising identifier. You can also control app permissions to limit data collection.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, law, or our practices. We will notify you of significant changes by posting a notice on our website or through email. Your continued use of our services after such updates constitutes acceptance of the revised policy.

Contact Us

If you have questions about our use of cookies, please contact:

PAYPUGS CARDS SERVICES LTD

Email: [email protected]

Support: [email protected]

Registration: BC1344452 (Canada)